Product portfolio
Ten products across seven sectors. Each one solves a specific operational problem for a specific kind of organisation, and each is run by the same engineering team that works with our clients.
01Healthcare
One platform for hospitals, polyclinics, practices, laboratories and dental clinics.
iPacienti runs the day-to-day of a medical practice: appointments across doctors, patient records and visit history, the cash register and invoicing, SMS reminders, stock and reporting. It is available on the web and as iOS and Android apps, in Albanian, English, German and Italian.
iPacienti · Snapshot, October 2026
123
Active clinics
Clinics actively using the platform
Active users
Staff accounts in active use across those clinics
2,307
Total patients
Patient records held on the platform
700K+
Total visits
Visits recorded on the platform
2M+
Source: iPacienti admin dashboard snapshot supplied by Tretek, October 2026. These figures describe the iPacienti product only, not Tretek as a whole, and are a point-in-time snapshot rather than live data.
Healthcare specialties using the iPacienti platform
01Dentistry
64
02Laboratories
24
03Dental Laboratories
15
04Gynecology
11
05Aesthetics
11
Based on the number of registered healthcare organizations by specialty.
02Customer engagement
Contacts, email campaigns, pipelines and tasks in one customer workspace.
TapZap gives sales and marketing teams one place for their customer relationships: import and organise contacts, send email campaigns with delivery and engagement reporting, run deals through a pipeline and keep every call, task and note attached to the right person. AI writing assistance helps draft and polish messages.
In use at
Pipeline
Sample records
Lead
Proposal
Won
Email campaign
Autumn update
AI: “Make this friendlier”
Illustrative composition, not a product screenshot
03Workforce & planning
Time tracking and project management, working together.
Timey brings time tracking, projects and tasks, time-off planning, timesheets and client billing into one workspace. Teams clock in and out on the web or the mobile app, managers see who is working, and billable hours flow into invoices.
In use at
04Workforce & planning
Plan the team once. Replacements are handled.
TeamPlaner schedules people, appointments and locations together. Planners build day, week and month schedules, assign backup staff, handle time off and catch conflicts before they happen. It suits teams whose work happens at the client's location, such as home care.
In use at
05Education
One connected school: administration, directors, teachers, students and parents.
Shkolla360 is a school management platform with a companion mobile app. Each role gets its own workspace: administrators configure schools, school years, courses, periods, levels and subjects; directors manage classes, timetables, staff and reports; teachers keep the electronic class register, tests, assignments and online lessons; students follow lectures, assignments and grades; parents follow their child's timetable, attendance, remarks and grades.
In use at
In use at two schools.
06PAYMETIQ by Tretek
A white-label mobile payment app combined with a web-based billing and invoicing system for water, waste, heating and energy companies. In use by KRU Mitrovica as eKRUM.
Billing · Web system
Sample utility data
Meter readings
Tariff
Invoice run
Generate & print in bulk
Home · Residential
Invoice INV-1042
€42.18
Monthly consumption, m³
Illustrative composition, not a product screenshot
07Pharmaceutical distribution
Order management for pharmaceutical warehouses and the pharmacies they supply.
PharmaxApp moves pharmacy ordering online. Pharmacies search the wholesaler's catalogue, see offers and promotions and place orders; the warehouse processes them in real time, manages stock and expiry dates and works with its sales agents, while the platform stays in sync with the systems the wholesaler already uses.
In use at
Order · Pharmacy
Sample catalogue
Warehouse
Synced with the wholesaler's existing system
Illustrative composition, not a product screenshot
08Healthcare
Connects patients with doctors and clinics, in the office or by video.
iDoktori is a patient-facing platform. Patients search for doctors and clinics by specialty, location and appointment type, book in-office or video consultations, and keep medications, vital signs and health records in one app. Doctors and clinics join through iDoktori Pro to appear in search, approve bookings and consult by video.
Find a doctor
In office
Visit the clinic
Video
Consult in the app
Booking request
Sample doctor
Cardiology · Video
Doctor approves in iDoktori Pro
Illustrative composition, not a product screenshot
09Healthcare
An early-warning layer that helps clinicians see cardiovascular risk sooner.
Vascora collects blood pressure, heart rate, SpO2 and wearable signals from certified devices and health platforms, builds a baseline for each patient, and surfaces prioritised, explainable alerts in the clinician's iPacienti dashboard. It is clinical decision support: a clinician always reviews the signal before acting.
Systolic BP · 14 days
Sample patient
Readings synced from a home BP device.
Alert · Tier 2
Sustained rise above personal baseline
Driver: systolic trend over 5 days. Night-time dipping reduced.
Illustrative composition, not a product screenshot
10Sales & fiscalization
Electronic fiscalization. Simple. Reliable.
Taxon is electronic fiscal software (SEF) for Windows, certified by the Tax Administration of Kosovo (ATK). It covers the essential steps of selling and fiscalization: sales are recorded with products, quantities and prices on one screen, and the fiscal receipt is issued directly from there. Taxon can also act as the fiscalization component for compatible business software, such as iPacienti for clinic billing.
Sale
Sample data
Total 6.90 €
Fiscalize / paySample business SH.P.K.
Fiscal receipt
Total6.90 €
VAT 18%1.05 €
Receipt fiscalized
Illustrative composition, not a product screenshot